Terms of Use

1. Definitions

In these Terms, unless the context otherwise requires:

• "Account" means an account created by the User directly or through a third-party platform for the purpose of accessing and using the Services.
• "Content" includes, without limitation, text, images, audio, video, graphics, data, source code, in-game items, and any other materials or information displayed in or made available through the Services.
• "Services" means all games, applications, software, features, content, websites, customer support services, and any other related services provided or operated by aco.media.
• "User" or "you" means any individual who accesses, installs, registers for, uses, or otherwise interacts with the Services in any manner.

2. Eligibility and Service Scope

2.1 Eligibility

The Services are designed and made available for users across multiple age groups. Users are encouraged to review the applicable age classification information and usage guidelines provided at the time of downloading and using each specific Service. You must be at least the age required under the laws of your country or region to use the Services on your own, or otherwise have the consent of your parent or legal guardian where such consent is required by applicable law. If you are a parent or legal guardian and believe that your child has used the Services in a way that is not permitted by applicable law or these Terms, please contact us at [email protected]. Upon receipt of such a request, we will review the matter and take such actions as we deem appropriate in accordance with these Terms and applicable law.

2.2 Service Scope

We provide users with the following Services:

• games, features, levels, events, and gameplay-related content;
• customer support services;
• advertisements and ad-supported features;
• in-game events, promotions, campaigns, or contests, which may be subject to separate rules;
• other Services we make available from time to time.

Some Services are provided free of charge. Other Services or features may require payment.

The availability of certain Services may vary by country, region, platform, device, app version, language, or other factors.

3. License

Subject to your agreement and continued compliance with the Terms, upon installing and using our Services, we grant you a non-exclusive, non-transferable, non-sublicensable, revocable license for your own non-commercial entertainment use.

This license does not transfer any ownership rights in the Services or any Content to you. All rights not expressly granted to you are reserved by us and our licensors. This license will terminate or be suspended if you materially breach any provision of these Terms, or upon deletion or removal of the Services from your device.

Any rights not expressly granted herein are reserved by us and our licensors. We may determine, acting reasonably and in accordance with applicable law, whether conduct violates these Terms and what enforcement action is appropriate.

4. User Account

4.1 Access Without an Account

You may be able to access and use certain Services without creating or registering an Account. In such cases, your use of the Services may be associated with your device, platform, or other technical identifiers rather than a formal Account.

4.2 Third-Party Login

For certain Services, you may access the Services by using a third-party account or login method, such as Google, Apple, or another platform provider. By doing so, you agree to comply with the relevant third party's terms and policies.

We are not responsible for any act, omission, outage, suspension, or termination relating to your third-party account. If your access to a third-party account is unavailable, limited, or terminated, your ability to use some or all of the Services may also be affected.

You are responsible for maintaining the confidentiality and security of your Account credentials and for all activities that occur through your Account, to the extent permitted by applicable law.

4.3 Account Profile

The Services may provide pre-set nicknames, avatars, profile icons, or similar profile elements. Unless expressly stated otherwise:

• all such profile elements are provided by the Services;
• the Services do not currently support user-uploaded or open-text profile information unless specifically enabled;
• we may update, replace, or remove available profile options at any time; and
• such profile elements remain our property or the property of our licensors.

5. Purchase and Refunds

The Services may offer optional paid features, such as ad-removal. All purchases are processed by the applicable app store (e.g., Apple App Store, Google Play) and are subject to that platform's payment terms.

If you wish to request a refund, please follow the applicable app store refund procedures. If a refund is granted, we may remove or disable the related purchased feature.

Nothing in these Terms limits any statutory rights you may have under applicable consumer protection law, including any withdrawal or cancellation rights provided by the law of your jurisdiction.

6. Users' Conduct

You agree to use the Services lawfully, fairly, and responsibly. You must not, and must not attempt to:

• interfere with, damage, disable, overburden, or disrupt any part of the Services;
• upload, transmit, distribute, or introduce viruses, malware, or other harmful code;
• impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity;
• harass, abuse, threaten, bully, defame, discriminate against, or otherwise harm any other person;
• infringe the intellectual property, privacy, publicity, data protection, or other rights of any person or entity;
• exploit bugs, errors, or unintended features for unfair advantage;
• engage in fraudulent behavior, including fraudulent ad interactions, fake installs, false attribution, invalid traffic, payment abuse, or reward abuse;
• use bots, scripts, automation, scraping, data mining, robots, macros, or other unauthorized means to access or interact with the Services;
• reverse engineer, decompile, disassemble, modify, or create unauthorized derivative works of the Services, except to the extent such restriction is prohibited by applicable law;
• circumvent security, access restrictions, anti-cheat, anti-fraud, or technical protection measures;
• buy, sell, rent, lease, share, transfer, or commercially exploit accounts, access rights, or in-game advantages except as expressly permitted by us;
• upload, record, or share unlawful, infringing, misleading, obscene, hateful, sexually explicit, exploitative, violent, or otherwise objectionable material;
• use the Services in violation of applicable law, regulation, platform requirements, or these Terms; or
• misuse customer support, complaint channels, including by knowingly making false reports.

We may investigate suspected violations and, where appropriate, take enforcement action that is proportionate to the nature, severity, frequency, and impact of the violation or risk involved, including warnings, feature restrictions, content removal, suspension, termination, or reporting to authorities, subject to applicable law.

7. Images Upload & Live Camera

7.1 Images Upload

We may provide features that allow you to upload images. You are responsible for the content you upload and must ensure it complies with all applicable laws. Any images you upload are for your personal use and system processing only. They are not visible to, or shared with, other users within the App.

If you upload images in our game, please ensure they do NOT contain:

• Hate, harassment, or discrimination: such as slurs, offensive symbols, or mocking imagery;
• Sexually explicit, violent, or illegal content: such as real-world violence, self-harm, or adult themes;
• Copyrighted material you do not own: such as anime characters, movie scenes, brand logos, or celebrity photos;
• Personal information: such as real photos of people, ID cards, addresses, phone numbers, license plates, or email addresses;
• Other Prohibited Content: including any other content that violates local laws.

By uploading images to our game, you grant us a non-exclusive, worldwide, royalty-free license to use and display your images solely for the purpose of operating and providing the relevant game feature. You represent that you have all rights, permissions, or lawful authority necessary to upload and use your images, and assume full legal responsibility for them.

To maintain a safe environment, we may use automated tools and human review to detect violations. Based on the severity of a violation, we may remove the images or restrict access to related features. You can flag any violations by using the "Contact Us" feature in the app settings.

7.2 Live Camera

If you use the live camera view and choose to record and share gameplay, you are solely responsible for the content you record and share. Please ensure your content does NOT include: hate, harassment, or discrimination; sexually explicit, violent, or illegal content. We disclaim all liability arising from content you record or share, and reserve the right to restrict access to related features for violations.

8. Third-party Links and Services

The Services may contain links to or integrations with third-party websites or services. Your use of such third-party services is governed by the applicable third party's terms and policies, and we are not responsible for their content, availability, or practices.

We encourage you to review the relevant third party's terms and privacy policy before using those services.

9. Intellectual Property Rights

The Services, including all Content, software, code, design, text, graphics, logos, trademarks, gameplay elements, audiovisual works, and other materials made available through the Services, are owned by us or our licensors and are protected by intellectual property and other applicable laws.

Except as expressly permitted in these Terms, you may not use, copy, reproduce, distribute, modify, publish, create derivative works from, publicly perform, publicly display, or otherwise exploit any part of the Services or Content without our prior written consent.

All trademarks, service marks, trade names, and logos displayed through the Services are the property of their respective owners. Nothing in these Terms grants you any right to use them.

10. Personal Data Protection

We highly value your privacy and take reasonable measures to protect your personal data. Please refer to our Privacy Policy for information on how we collect, use, disclose, store, and otherwise process your personal data in connection with the Services.

11. Disclaimer and Limitation of Liability

11.1 Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AND EXCEPT AS OTHERWISE REQUIRED UNDER APPLICABLE CONSUMER PROTECTION, DIGITAL CONTENT, OR OTHER MANDATORY LAWS, THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, AVAILABLE AT ALL TIMES OR IN ALL LOCATIONS, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

NOTHING IN THESE TERMS EXCLUDES, LIMITS, OR AFFECTS ANY NON-WAIVABLE STATUTORY RIGHTS OR REMEDIES YOU MAY HAVE UNDER APPLICABLE LAW, INCLUDING RIGHTS RELATING TO THE CONFORMITY, QUALITY, FUNCTIONALITY, AVAILABILITY, OR REMEDIES FOR DIGITAL CONTENT OR DIGITAL SERVICES WHERE SUCH RIGHTS CANNOT BE WAIVED.

11.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

In no event shall aco.media, its affiliates, directors, officers, employees, agents, or licensors be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, goodwill, data, or other intangible losses, arising out of or in connection with your use of or inability to use the Services.

The limitations and exclusions in this section apply only to the maximum extent permitted under the laws of your jurisdiction.

Nothing in these Terms is intended to exclude or limit any mandatory statutory rights that cannot be waived under applicable law or applicable Regional Terms. Where the laws of your jurisdiction impose mandatory liability standards that differ from those set out above, the mandatory standards shall prevail.

12. Indemnity

To the extent permitted by applicable law, you may be responsible for losses, damages, costs, or expenses that we reasonably incur arising out of or in connection with:

• your intentional misconduct, fraud, or unlawful use of the Services;
• your material breach of these Terms;
• your infringement of the intellectual property, privacy, publicity, or other rights of a third party; or
• User Content that you submit in violation of these Terms or applicable law.

This section applies only to the extent permitted by the laws of your jurisdiction and is subject to any applicable Regional Terms. Nothing in this section requires you, as a consumer, to indemnify us to an extent prohibited by applicable consumer protection law.

13. Suspension and Termination

You may stop using the Services at any time, for any reason, by uninstalling the application.

We may suspend, restrict, disable, or terminate all or part of your access to the Services at any time, to the fullest extent permitted by applicable law, if:

• you materially or repeatedly breach these Terms;
• we reasonably suspect fraud, abuse, unlawful conduct, or security issues;
• we need to protect the Services, other users, third parties, or our legitimate interests; or
• we are required to do so by law, court order, regulation, app store requirement, or request from a competent authority.

You may appeal such decisions by contacting us at [email protected].

14. Governing Law and Dispute Resolution

The Terms shall be governed by and construed in accordance with the laws of Singapore. If you have any concerns or issues you can contact us at [email protected], and we will endeavor to resolve disputes with users under the Terms through amicable consultation.

If a dispute cannot be resolved through consultation within 30 days, either party may submit the dispute for arbitration at the Singapore International Arbitration Centre ("SIAC") in accordance with the SIAC Administered Arbitration Rules in effect at the time of applying for arbitration. The language of the arbitration shall be English. The arbitral award shall be final and binding on you and us.

Notwithstanding the foregoing, if you are a consumer residing in a jurisdiction with mandatory consumer protection laws, rules on governing law, forum, or arbitration, or other non-waivable rights, nothing in these Terms deprives you of those protections. In such cases, the applicable Regional Terms and mandatory provisions of your local law will prevail to the extent required.

15. General Provisions

• Entire Agreement. These Terms, together with our Privacy Policy, any applicable Regional Terms, and any other terms expressly referenced herein, constitute the entire agreement between you and us regarding the Services.
• Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.
• No Waiver. Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
• Assignment. We may assign or transfer our rights and obligations under these Terms to any affiliate or in connection with a merger, acquisition, or sale of assets, and we will notify you of any such assignment. You may not assign your rights or obligations under these Terms without our prior written consent.
• Language. These Terms are drafted in English. In the event of any conflict between the English version and any translated version, the English version shall prevail, except where prohibited by applicable law.
• Changes to These Terms. We may update these Terms from time to time. If we make material changes, we will provide reasonable advance notice by appropriate means, such as through the Services, on our website, or by other prominent notice, where required by applicable law. Your continued use of the Services after the effective date of the updated Terms means that you accept the updated Terms, unless applicable law requires your separate consent. If you do not agree to the updated Terms, you must stop using the Services.

16. Contact Us

If you have any questions about these Terms or wish to exercise any rights available to you under applicable law, please contact us at: [email protected].

Our mailing address is: 60 PAYA LEBAR ROAD, #04-16, PAYA LEBAR SQUARE, SINGAPORE 409051.

For jurisdiction-specific contact information, including local representatives, please refer to the applicable Regional Terms.

17. Special Terms for Apple Arcade

These terms apply solely to the Apple Arcade version of the Services.

The Apple Arcade version does not include advertisements, rewarded ads, in-app purchases, or paid "remove ads" features. Access to the Apple Arcade version requires an Apple Arcade subscription and may rely on Apple Game Center.

All matters relating to subscription eligibility, billing, cancellation, and platform availability are governed by Apple's applicable terms and policies, and we are not responsible for the availability or operation of Apple's services except as required by applicable law.

18. Regional Terms

The following Regional Terms supplement the Terms of Use. In the event of any conflict between the Terms of Use and these Regional Terms, these Regional Terms shall prevail to the extent of the conflict for users in the applicable jurisdiction.